Smiling and Successful Selling - Dieter Tscheulin - Stephan Olk

  • 801 views

  • 0 favorites

Medienaktionen
  • hochgeladen 12. August 2020

A team from the University of Fraiburg has investigated how the facial expressions of service personnel in the retail trade affect customer loyalty.

Referent/in:

Prof. Dr. Dieter Tscheulin
Stephan Olk


Mehr Medien in "Hochschul- und Wissenschaftskommunikation"