Communicate Successfully: How to Prepare and Lead Difficult Conversations (Doc & Postdoc Qualification Program)

How can you deal well with criticism and conflict? In this video you will learn about basic strategies of addressing criticism and leading conflict talks. You will receive tools that enable you to stop avoiding conflicts and to look differently at being criticized.
Timestamps:

0:00:00 Intro
0:03:19 Do not escape conflict!
0:03:49 Structural conflicts are not about you
0:06:03 Personality type based conflicts - learn to deal with more different people
0:09:41 I am OK - you are OK
0:11:51 Overview of three tools
0:12:37 Tool 1: How to criticize someone
0:24:52 When to share your criticism
0:26:56 Reading recommendations on I-Message
0:27:32 Tool 2: How to prepare and lead difficult conversations
0:41:26 Use the "Delayed Dialogue" in difficult conversations
0:47:32 How to respond to critizism
0:51:33 Tool 3: The ALAF Principle of dealing with critizism
0:56:02 Dealing with your emotions
0:58:09 Review
 
FREE DOWNLOADS

Formulations for Difficult Conversations – Formulierungen für schwierige Gespräche
A PDF with phrases that could inspire you conducting your difficult conversations.
https://youngscientistsacademy.com/de/download-our-phrases-for-difficult...
 
BOOKS

Harris, Thomas A. (1967): I'm OK--You're OK. HarperCollins.
Fisher, Roger; William L. Ury; Bruce Patton (1983): Getting to Yes. Penguin Books.
Fisher, Roger; William L. Ury; Bruce Patton (2020): Das Harvard-Konzept: Die unschlagbare Methode für beste Verhandlungsergebnisse - Erweitert und neu übersetzt. Deutsche Verlags-Anstalt
Rosenberg, Marshall B. (2015): Nonviolent Communication: A Language of Life. PuddleDancer.
Rosenberg, Marshall B. (2001): Gewaltfreie Kommunikation: Eine Sprache des Lebens. Junfermann.
Schulz von Thun, Friedemann (1981): Miteinander reden: 1. Rowohlt.

Schulz von Thun, English material:
https://www.schulz-von-thun.de/veroeffentlichungen/b%C3%BCcher/%C3%BCber...