WEBVTT - generated by Videoportal Universität Freiburg

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In this video, we explain what the menu item
"Support" includes.

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You can find the "Support" item in the menu
bar on the left side. By clicking on it,

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the slate opens, a kind of drawer with more
menu items,

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in which all relevant help pages of the learning
platform are linked.

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Depending on the user group, for example teachers
or students,

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you will see different aspects in this slate.
Teachers see the links to the pages "Digital
Teaching", "Support for Teachers" on the German

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and English version of our "Digital Teaching
Toolbox", to the "Forum for Teachers",

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where questions about ILIAS can be asked, and
to the category "Copyright Issues, OER and
Privacy",

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where information on the new Copyright in Knowledge
Societies Act and other materials can be found.

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Students see a slightly different version and
are shown a separate "Forum for Students",
instead of the "Forum for Teachers",

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which is not as intensively maintained, but
rather intended for mutual support with questions
about ILIAS.

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In addition, students can access the categories
"Digital Learning", "Support for Students",

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and "Support for Student Tutors" directly through
the slate. The category "Copyright Issues,
OER and Privacy" is not displayed here.

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If you want to learn more about the functions
and features of the learning platform,

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we recommend our other explanatory videos and
the "Digital Teaching Toolbox".

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If you have any further questions afterwards,
please do not hesitate to contact us by e-mail:
ilias@rz.uni-freiburg.de.